Sometimes unforeseen events might cause package delays. These things are usually beyond our control, as much as we’d like to be able to take control of things ourselves. However, if your package hasn’t arrived in excess of 20 days after it was to have been shipped out, kindly get in contact with us and we’ll be more than happy to assist you in figuring out what happened. Before you reach out to us, make sure you check with your local post office first. Sometimes, the post office is actually waiting for you to collect the parcel.